One9 Wholesale Electronics ("One9", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us through our mobile application and website. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
- Business account details such as name, company name, email address, and phone number.
- Order and enquiry information, including products viewed and price enquiries submitted.
- Delivery address and billing details required to fulfil orders.
- Device and usage information such as app version, device type, and log data to improve app performance.
2. How We Use Your Information
- To create and manage your business account and verify your eligibility for wholesale access.
- To process orders, price enquiries, and deliveries.
- To communicate order updates, support responses, and important account notices.
- To improve our app, products, and overall customer experience.
3. Account Approval & Pricing
New accounts require admin approval before product pricing becomes visible. Any information submitted during registration is used solely to verify your business and is not shared with third parties for marketing purposes.
4. Data Sharing
We do not sell your personal information. We may share limited data with trusted logistics and payment partners strictly to fulfil your orders, and with authorities where required by law.
5. Data Security
We use reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting our support team at support@one9app.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
8. Contact Us
If you have any questions about this Privacy Policy, please reach out via our Support page.